covid-19 updates

Update as of 6/15:

It’s been a journey, but the store is nearly ready! We will begin taking appointments tomorrow (June 16) for Wednesday and onward. We’ll also be posting our updated plans to help everyone stay safe and feel comfortable in the shop, so you know what to expect when you arrive. The big one is that everyone will be required to wear a mask or facial covering while they’re in the store. If you are not wearing a mask, you will have to come back when you are.
Thanks to everyone for your patience! We’re also working on a big website update – we’ve been too busy to get new items on here recently, but they’re on their way.

 

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Update as of 6/3:

We're rearranging the store and it feels like a huge jigsaw puzzle -- fun and challenging! Our hope is that it'll feel much the same as before, but work much better for social distancing. Our current plan is to reopen sometime later this week or early next week, and operate by appointment only (for a little while) so that we can easily keep track of how many folks are in here and make sure everything's working out as it should before we open more broadly. We will require everyone entering the building to wear a mask or other face covering. We'll post again and update everyone when we're ready to start taking appointments. We can't wait to see everyone, but we're taking it day by day to ensure the safety of ourselves and our customers -- thank you so much for your support and patience!

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Previous update containing a few more details:

As we prepare for the gradual reopening of non-essential businesses in Kentucky, we wanted to update you on where we stand. If the state maintains its plateau and Governor Beshear's plans move forward, we will be preparing to reopen on or around June 1st. This is a little later than the given date for retail to reopen, but gives us more time to rearrange the store for adequate social distancing and prepare a safe shopping experience for our customers. If that date changes, we'll let you know!

Current plans, outside of changing the store layout, involve:

  • limiting the number of customers in the store at a time
  • requiring all customers to wear cloth masks or some form of covering over mouth and nose while they are in the store
  • installing plexiglass shields at the register and jewelry cases where social distance is harder to maintain
  • regularly sanitizing frequently-touched surfaces (counters, stair railings, shopping baskets, etc.)
  • marking store aisles as one-way to help folks maintain social distance
  • having hand sanitizer available for customers to use
  • maintaining shorter hours and having fewer staff working at one time (while also checking our temperatures daily!)

Employees will also be masked and will handle merchandise and forms of payment as minimally as possible (with gloves or frequently sanitized hands).

We'll follow these plans until we're all able to ease social distancing measures -- whenever that may be. We're committed to the safety of our employees and customers, and we want to closely follow the reopening procedures provided by Governor Beshear and the CDC to help ensure all of us stay healthy and well. (This may also mean having to temporarily close our doors again if Kentucky sees another spike; we'll be watching the news carefully and following all guidelines from our governor.)

Our online store will remain open. We will continue to offer curbside pickup and we would love for you to make use of it if it suits your needs -- it'll help us keep traffic down in our small space! We also want to know your thoughts: Are there any other measures you'd like to see us adopt? What would help you feel more comfortable while shopping in a smaller store? Feel free to reach out to us via social media or email us your thoughts.